TUYA is a Texas-based tech company that’s making same-day delivery better for businesses. Their digital marketplace platform makes the entire experience seamless and faster by connecting users directly with a crowdsourced fleet of qualified delivery professionals. Businesses can place their delivery orders online or via the mobile app, and delivery professionals accept the orders that fit into their routes and schedules.
TUYA Technologies wanted to atomize the delivery market and allow shippers to efficiently and cost-effectively provide direct access to the IDP (Independent Delivery Professionals) community. In this manner, TUYA Technologies would replace the traditional delivery system with a forward-facing technology-enabled solution.
Hence, TUYA Technologies approached Mutual Mobile to update their existing web platform along with partner apps on iOS and Android, to provide an enhanced quality experience for both shippers and IDPs.
We faced a labyrinth of challenges in this project since we had to update their existing platforms and applications. The code architecture was disjointed, there was a pre-existing backlog of bugs across the platforms, and there was a miscommunication of expectations between various stakeholders.
However, with our award-winning team, these challenges were overcome brilliantly.
During the discovery phase, TUYA and we decided on a single objective—to introduce greater transparency to the delivery process by addressing one of the greatest frustrations in any delivery process, i.e., “where is my delivery?”
Keeping this in mind, a combined total of three platforms and cross-platform applications were developed—TUYA Now, TUYA Driver, and TUYA Shipper.
We incorporated best-in-class methodologies while we:
The solutions we developed enabled TUYA to achieve the following results:
Designing apps is one of the things that we do well. If you have any such requirements and wish to elevate your business, we are your dream team. You can reach out to us over here.